Terms and conditions

TERMS AND CONDITIONS OF USE FOR BETPUMA CASINO

1. LEGAL STATUSBy accessing or using the Services, you acknowledge that Betpuma Casino is licensed by Anjouan Gaming (Comoros) / AOFA and operates under the laws of Comoros, which may differ from those in your jurisdiction.

2. REGISTRATION AND LOGIN PROCESSTo use the Services, you must create an account with us. You must provide true, accurate and complete information about yourself as prompted by the registration form. We reserve the right to reject or cancel any registration at our discretion. By registering, you agree that we may verify your identity and other personal details.

3. GAMES AND SOFTWARE PROVIDERSWe use various software providers to deliver our games. These include 3 Oaks Gaming, Concept Gaming, Netgame, Amusnet, Golden Race, Spinthon, Reevo, 7777 Gaming, Games Global, Worldmatch, Espresso Games, Hacksaw Gaming and others listed on our website. We are not responsible for any errors or bugs in the games.

4. BONUSES AND PROMOTIONSWe do not offer any bonuses or promotions to our users at this time. Any bonus or promotion we may offer in the future will be subject to terms and conditions, which will be communicated separately.

5. VIP AND/OR LOYALTY PROGRAMWe do not currently have a VIP or loyalty program in place.

6. PAYMENT METHODS AND BANKING TERMSWe accept various payment methods, including Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Litecoin (LTC), Ripple (XRP) and others listed on our website. We reserve the right to change or add new payment methods at any time. Deposits are typically credited immediately, while withdrawals may take longer depending on the method chosen.

7. KEY TERMS AND CONDITIONSBy using the Services, you agree to be bound by these Terms and Conditions. You must not share your account with anyone else or use someone else's account yourself. We reserve the right to suspend or terminate your account at any time without notice if we suspect that you are in breach of these terms.

8. MOBILE AND TECHNICAL FEATURESWe strive to provide a seamless user experience across all devices, including mobile and desktop platforms. However, we cannot guarantee that our website will be available 24/7, and some features may not work as intended due to technical issues or server overload.

9. SECURITY AND FAIR PLAYWe take the security of your personal data and transactions seriously. We use industry-standard SSL encryption to protect sensitive information and comply with relevant laws and regulations regarding data protection. Our games are tested for fairness by independent third-party auditors, but we make no warranties or representations about the outcome of any game.

10. RESPONSIBLE GAMBLING FEATURESWe encourage responsible gaming practices and offer various tools to help you manage your betting activity. These include deposit limits, time-outs and self-exclusion, which can be found in our Responsible Gaming section.

11. ADVANTAGES AND DISADVANTAGESOur website offers a wide range of games from multiple software providers, supports various payment methods and has 24/7 multilingual customer support. However, we do not offer bonuses or promotions at this time, and we exclude players from Spain due to regulatory restrictions.

12. GENERAL CASINO INFORMATIONBetpuma Casino is operated by Vibes View Limitada since 2025, offering a variety of casino games, live-casino, crash games and crypto payment methods. However, our Comoros license and exclusion of Spanish players may affect your ability to use the Services.

By using the Services, you acknowledge that you have read, understood and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use the Services.